Brokers

REMINDER - CAR HIRE

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MUA has an extended car hire option from 30 days to 45 days. This option is available at an additional premium at renewal and for new business. Please must make sure that your clients have the correct car hire option to avoid any problems at claims stage.
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MUA has an extended car hire option from 30 days to 45 days. This option is available at an additional premium at renewal and for new business. Please must make sure that your clients have the correct car hire option to avoid any problems at claims stage.
 
STANDARD CAR HIRE OPTIONS:
 
30 day car hire Standard R40.00
All policies include this basic cover unless otherwise stated. The type of vehicle the client receives is a group “C” vehicle which is a manual car with air conditioning, ABS and power steering
 
30 day car hire Automatic R60.00
An additional premium of R20.00 is levied on the policy. The client receives a group “D” vehicle such as a Chev Aveo Auto, with airbags, air conditioning, power steering and ABS.
 
30 day  car hire  Upgrade  R80.00   
An additional premium of R40.00 is levied on the policy. The client receives a group “H” vehicle such as a BMW 3 Series or an Audi A4 automatic with airbags, air conditioning, power steering and ABS.
 
Points to bear in mind:
  • If the client drives an automatic vehicle he will have to choose either option two or three should they wish to continue driving an automatic vehicle
  • All new business requests for quotes should indicate which option the client desires
  • The type of car hire will be stated clearly on the schedule
  • All the car hire contracts include the following unlimited kilometres, car accident damage cover ,car theft cover, airport and tourism levies (no additional cost to the client)
  • Fuel deposit for the insured’s own account
 
As an added bonus under MUA’s new policy, should the client be involved in a motor vehicle accident in the hired vehicle and the excess is greater than the excess payable under his MUA policy, we will reimburse the client with the difference.
 
 
EXTENDED CAR HIRE OPTIONS TO EBENFIT YOUR CLIENTS:
 
45 Day Car hire - Standard
This cover is limited to a Group C vehicle as available through the insurer for a maximum of 45 days. A fee of R60.00 p.m is payable for this benefit and is included in your premium.
 
45 Day Car hire – Model Upgrade
This cover is limited to a Group H vehicle as available through the insurer for a maximum of 45 days. A fee of R120.00 p.m is payable for this benefit and is included in your premium.
 
45 Day Car hire - Upgrade to automatic vehicle
This cover is limited to a Group D vehicle as available through the insurer for a maximum of 45 days. A fee of R80.00 p.m is payable for this benefit and is included in your premium.
 

REMINDER - ALL RISKS

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All risks specified items, as defined below, no longer have to be specified and will automatically be covered under the Unspecified All Risk Section of the policy, provided that the Unspecified Sum Insured is sufficient.
 
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All risks specified items, as defined below, no longer have to be specified and will automatically be covered under the Unspecified All Risk Section of the policy, provided that the Unspecified Sum Insured is sufficient. 
 
All risk specified items include the following:
any personal belongings that are worth more than the amount stated under unspecified all risks in your schedule;
  • items used for business or professional purposes; 
  • mobile communication equipment, cellular phones, laptops/notebooks/palmtops/portable computers;
  • DVDs or compact discs, MP3 players, iPods, portable playstations and portable GPS navigation systems;
  • firearms and guns;
  • pedal cycles; and
  • parachutes, paragliders and hang-gliders.
 
Please note that an excess of R1 000 will apply to each item which is defined as a specified item and is not specified at the time of loss. If the client elects not to have an excess (Nil Excess) attached to the above mentioned items, the items will have to be specified. 

The Unspecified item cover remains unchanged.

The Limits that apply to jewellery have been enhanced to restrict the safe warranty application to only unspecified jewellery items.

Therefore, all items that are not specified and worth more than R50 000 each must be kept in a locked safe that is fixed to the building when:

  • the buildings in which the jewellery or watches is kept is unoccupied; or
  • the insured or any persons covered by the policy are not actually wearing or carryingthe items.
 
If these unspecified items are lost or stolen while they are not in a locked safe under the above mentioned stipulations, the item will be limited to R50 000. Please note, the other terms and conditions for jewellery cover, such as valuations, remains unchanged.
 
The MUA approach to items stolen from unoccupied vehicles has been amended to cover unspecified items in full when the insured can prove that access to the vehicle was a result of the car jamming scam. Alternatively, these items will be limited to R5 000 cover with an additional excess of R1 000 if there are no signs of forcible or violent entry / exit to the vehicle.
 
 

RECOVERIES PROCESS

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This process has caused numerous amounts of frustration in the past. As a result, we have decided to note the process for your information.
 
It is imperative that you, as the broker, ensure that the third party details are completed on the claim form; this includes a clear sketch and details of the accident.
 
  • Please submit ALL supporting documents (i.e. SAP report), if available at the time when claim form is sent to MUA or as soon as possible thereafter.
Content: 
This process has caused numerous amounts of frustration in the past. As a result, we have decided to note the process for your information. 
 
It is imperative that you, as the broker, ensure that the third party details are completed on the claim form; this includes a clear sketch and details of the accident.
 
  • Please submit ALL supporting documents (i.e. SAP report), if available at the time when claim form is sent to MUA or as soon as possible thereafter.
 
NB: It needs to be stated that a recoveries process is a legal process and not an insurance claim.  The process has to adhere to the timeframes set by law.
 
Internal Process:
  • MUA will send the claim form and supporting documents received from the broker to ResQ for registration of the recovery claim on their side
  • Internal staff member and the broker will be copied in on the notification email to ResQ
  • This will allow ResQ to update the broker directly and keeping MUA informed by copying MUA in on all correspondence
 
ResQ Process(This is the outsourced company responsible for all recovery matters):
  • This process can only proceed as soon as the own damage quantum documents (i.e. invoices / repair costs) are received
  • Merits of the recovery claim will be assessed in terms of the South African Law of Collisions
  • When the recovery merits are in favour of the insured, a FIRST Letter of Demand will be sent to the Third party/ third party insurer
  • The third party / third party insurer will be given 30 days to respond to the first Letter of Demand;
  • If no response is received from the Third party  / Third party insurer, a SECOND Letter of Demand will be send with a further 30 days response time frame
  • If a response was received after the first or only after the second LOD, the process can continue and will depend on the merits
 
Apportionment:
 
When the recovery is apportionable (where both parties have contributed, in terms of the law, to the accident) and the TP has accepted liability (being more liable, based on the law), settlement has to be negotiated based on varies factors:
  • Precedent set in law on the merits of the recovery;
  • Damage amounts to both vehicles;
  • Available witness statements;
  • Available assessors reports;
  • Photographs of the vehicles;
  • Repair costs of both vehicles.
  • All relevant quantum documentation needs to be submitted to the Third party / TP insurer to negotiate settlement
 
NOTE: in some instances an apportionment can lead to an each-party-to-bear-their-own-cost situation.  This will be due to the repair costs to both vehicles – for example, the insured (ResQ) receives a settlement offer of 70 – 30 % in the insured’s favour from the third party / third party insurer.  The insured repair costs of the insured vehicle is R 50 000; the repair cost for the third party vehicle is R 150 000.  70% of the R 50 000 amounts to R 35 000.  The 30 % of the R 150 000 amounts to R 45 000.  Thus, the difference is R 10 000 in favour of the Third Party.  If the Third party is prepared to walk away from the R 10 000 owed by the insured, each party will have to bear their own cost and the matter is abandoned.
 
Rear enders (normally the only types of recoveries where one can expect a full recovery):
  • When the third party collided with the rear of the insured’s  vehicle, these matters normally are settled in full
  • Once again it is important that this would depend on the specific circumstances surrounding the accident (i.e. sudden emergency situation such as heart attacks etc. will not be settled at all)
 
Abandonments:
  • Recoveries will be abandoned where the merits, in terms of the law, does not validate a recovery; or
  • Where no response is received from the Third party (i.e. incorrect contact details/ insufficient contact details / foreigners ; or
  • the own damage amount does not allow for legal action; or
  • Where the insured and the third party have contradicting statements and NO independent witness statements (witness not in the vehicle of either party at the time of the accident) to confirm either version, each party will have to bear their own cost as there is no conclusive proof and therefore the recovery will be abandoned.
 
NTU’s:
  • Recoveries cannot be perused where the accident was a hit and run; or
  • Acts of God; or
  • Sudden emergencies; or
  • No third party details available.
 
Payments/signed releases:
  • Once the third party / third party insurer has agreed to settlement either being in full or an apportionment a release will be signed by the third party
  • This release will have to be returned to ResQ
  • ResQ now has an “agreement” for payment from the third party
  • Payment needs to be affected to ResQ (showing in their bank account) – payment of the agreed amount in the ResQ account depends on the internal processes of the third party insurer and may vary in time frames
  • Once the monies are receipted with ResQ, it has to be paid over to MUA before any refunds can be made to the insured
  • ResQ pays MUA once a month in a batch
  • MUA then has to load these individual payments on the relevant file and system for payment
  • Once a payment is loaded on the MUA system it has to be verified and release by varies different staff for control purposes.  Once released from the MUA’s system, it might take 3-4 days to reflect in the bank account of insured.
 
For updates on recoveries MUA suggests to diarise the matter on monthly intervals, if no update has already received in that specific month. Updates directly from ResQ will be sent to you, as the broker on a monthly basis via a spreadsheet will all the claims for your brokerage.
 
Trust this clarifies the recoveries process and allows you to manage the expectations of the policyholder.
 
Your assistance is highly appreciated.
 
 
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FOREIGN LICENCES AND INTERNATIONAL DRIVING PERMITS

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When a policyholder is a South African citizen who returns to South Africa to resume permanent residence, the international license (or foreign license) shall no longer be valid under two legal circumstances:
  1. if it becomes invalid in terms of the applicable laws of the country that issued the license (for example, the license expires after 3 years of date of issue) while in SA, or;
  2. if the license is valid for a longer period than 5 years then the Act will apply and the license will no longer be valid after 5 years from the date the policyholder returned to the Republic. In other words if the applicable laws do not invalidate the license within 5 years from the date on which the client returned to South Africa, the license will expire after the 5 year period.
 
Content: 
When a policyholder is a South African citizen who returns to South Africa to resume permanent residence, the international license (or foreign license) shall no longer be valid under two legal circumstances:
  1. if it becomes invalid in terms of the applicable laws of the country that issued the license (for example, the license expires after 3 years of date of issue) while in SA, or;
  2. if the license is valid for a longer period than 5 years then the Act will apply and the license will no longer be valid after 5 years from the date the policyholder returned to the Republic. In other words if the applicable laws do not invalidate the license within 5 years from the date on which the client returned to South Africa, the license will expire after the 5 year period. 
  
When the policyholder obtained permanent residence in the Republic and from this date when permission was granted (which is unknown but which date will have to be obtained to apply these provisions) the foreign license will no longer be valid if it becomes invalid in terms of the foreign laws (for example, the license expires after 3 years of date of issue) while permanent resident in SA, or, if the license is valid for a longer period than 5 years then the Act will apply and will the license no longer be valid after 5 years from the date when the client was granted permanent residence in the Republic. In other words if foreign (country where license was issued) laws do not invalidate the license within 5 years from the date on which the client obtained permanent residence in SA, the license will expire after the 5 year period. 
 
The MUA policy wording will not cover a claim where the driver’s license no longer complies with the National Traffic Act. Therefore, it is of utmost importance that a foreign license is converted to a South African card license within 5 years of becoming a permanent resident of South Africa (or the earlier date of expiry of the foreign license).
 
 

MUA APP MAKES BROKERS’ LIVES EASIER

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According to Apple’s App Store, downloads have doubled over the past year alone to reach 40 billion in January 2013. In line with this shift, local underwriter MUA Insurance Acceptances has now launched a new mobile App that provides its brokers with instant access to the company anytime, anywhere - a first of its kind for the South African executive short term insurance market.
 
Brokers are incredibly busy people and are constantly on the move from client to client so they need to be able to communicate with the company at a time that is most convenient to them. The App breaks down the traditional communication barriers between brokers and MUA by offering an easy and quick way to interact at any point of the day or night.
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According to Apple’s App Store, downloads have doubled over the past year alone to reach 40 billion in January 2013. In line with this shift, local underwriter MUA Insurance Acceptances has now launched a new mobile App that provides its brokers with instant access to the company anytime, anywhere - a first of its kind for the South African executive short term insurance market.
 
Brokers are incredibly busy people and are constantly on the move from client to client so they need to be able to communicate with the company at a time that is most convenient to them. The App breaks down the traditional communication barriers between brokers and MUA by offering an easy and quick way to interact at any point of the day or night.
 
Importantly, the App also enables MUA to react immediately to its brokers’ needs - whether for updating their client’s policy information or just submitting a claim - all they need to do is push a button.
 
One of the most important functions of the new app is the ability for brokers to locate the nearest police station or hospital in the event of an emergency. At the touch of a button, the user can locate and call the closest police station, hospital or be put through to the MUA emergency hotline Emergency Assist to acquire immediate assistance after a traumatic experience.
 
In addition to the emergency features, the broker can perform a number of administrative tasks via the App. Brokers can request a client’s policy schedule; receive a list of home and motor policy benefits; view the MUA Executive policy wording, excess and limits; or download the Road and Home assist brochures as well as MUA electronic brochures on behalf of a client or for themselves. At the push of a button the request is sent directly through to MUA and the broker is cc’d into the email in order for him/her to keep track of all client requests.
 
Brokers can speed up their daily tasks by requesting forms such as home and motor quote forms, proposal forms and claim forms via the App. Forms can become a major frustration for brokers as sometimes they are saved in different folders or the particular document a broker needs can be misplaced, the MUA mobile App helps to eliminate this kind of frustration by providing our brokers with another channel to communicate directly with MUA. Once a broker requests a certain form, it is sent straight to MUA where it will be processed immediately, saving them valuable time.
 
As soon as a broker finds out that one of their clients has found themselves in an unfortunate situation, from a motor accident or a burst geyser in the home, they will be able to submit the claim directly to MUA using a wizard that will guide them step-by-step as to exactly what information they need to capture in order for the claim to be processed successfully. This feature is hugely beneficial as it gives MUA a head start on the claims process, once again streamlining the communication between broker and the company and allowing processes to flow faster in order to make sure we keep our brokers and their clients happy.
 
Brokers can also use the App to inform MUA of any changes to their clients’ details, such as addresses, contact numbers, or bank details and even add or delete items from their client’s policy or cancel their client’s policy.
 
Users of the app will also be able to access MUA’s social media platforms, including Facebook, Twitter and YouTube, as well as the MUA newsfeed, says Fourie.
 
The app is dedicated to the smartphone market and will run on both Android and Apple iOS and will be ported to BlackBerry and Windows-operated phones later this year.
 
“MUA constantly strives to remain at the forefront of the industry by providing innovative solutions that make the lives of its brokers easier. We firmly believe that the new MUA app will enable interactions between MUA and its brokers to be more convenient as they now have all the information they need at their fingertips,” concludes Fourie.  
 

Important Announcement

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After serious consideration I can confirm that MUA Insurance Acceptances (MUA) recently took the decision to centralise its claims and underwriting functions to Cape Town in order to operate more effectively from one centralised location.
 
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After serious consideration I can confirm that MUA Insurance Acceptances (MUA) recently took the decision to centralise its claims and underwriting functions to Cape Town in order to operate more effectively from one centralised location. Our regional offices in Johannesburg and Durban will remain open with its main function being broker services and marketing underwriting.  We believe that centralising underwriting and claims functions in Cape Town will enable our branches to focus on the critical task of marketing and growing our market share and delivering great service to our brokers and clients.

While MUA does not foresee that there will be a reduction in employee numbers as a result of this restructuring, some MUA employees working in Johannesburg and Durban have been given the option of accepting an alternative position in Cape Town - with generous transfer and relocation costs provided by the company. Those staff who choose not to relocate have been made a voluntary retrenchment offer. The branches in Durban and Johannesburg are therefore not closing and will remain open and operational to service the respective regions.  The effective date for change in our service model is 1 October 2012 and more detail will be communicated to you closer to the time.

I want to stress that this change in operational structure is done to create a model which will service our market more effectively.  It is our absolute intention to maintain service levels throughout this period of change, but we also expect some turbulent times during the next 2 months and I ask that you bring any concerns you may have to my attention immediately.

MUA constantly strives to act in the best interests of its employees and clients and believes the above mentioned process is a business necessity.

Should you require any more information, may I ask that you  contact me to discuss in more detail.

 

Should the incorrect fuel be placed into my vehicle, am I covered by MUA's policy?

Yes you are fully covered should this happen when you are re-fueling your tank at a petrol station.

Battle of the sexes: Who’s better at driving?

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The findings of the recent online MUA Driver Behaviour survey revealed some interesting findings about the differences between male and female motorists and their perceptions about their driving capability, driving under the influence of alcohol and speed limits.
 
The survey respondents comprised of 93 males and 101 females, providing an evenly distributed sample group and opened up good debate.
 
Content: 
The findings of the recent online MUA Driver Behaviour survey revealed some interesting findings about the differences between male and female motorists and their perceptions about their driving capability, driving under the influence of alcohol and speed limits.
 
The survey respondents comprised of 93 males and 101 females, providing an evenly distributed sample group and opened up good debate.
 

So, who is better at driving?

The majority of respondents believe they are better drivers compared to their partners with a total of 70% admitting they think they are more skilled behind the wheel than their significant other. Male respondents were significantly more confident with 81% of respondents stating they were better drivers compared to only 59% of women.
 
The argument that female drivers are more cautious than males was also backed up by the survey, which indicated that 89% of women said they drive more carefully with a passenger in the car compared to 79% of men.
 
These results are interesting in light of numerous studies that tend to reveal women are involved in fewer motor vehicle accidents than men. A recent study by the University of New South Wales Transport and Road Safety research unit in Australia found that male drivers are four times more likely to be involved in fatal crashes compared to women.
 
These studies show why in many cases, women often tend to obtain cheaper motor insurance premiums as they present a lower risk to insure.
 
In South Africa gender is still used as a determining factor when it comes to the cost of motor insurance premiums so it will be interesting to see how the European insurance industry faces the challenge of adapting premiums as of 21 December 2012 to have no gender-based pricing.
 

Drinking and driving

It was promising to note that a total of 67% of respondents stated that they do not drive under the influence of alcohol. Female drivers once again came out tops with only 24% admitting they drive under the influence, compared with 41% of males who confessed to driving after a few drinks.
 
Despite these alarmingly high statistics, a positive to note is that when asked whether they insist on driving if their partner is under the influence of alcohol and they are not, 93% of respondents stated they will insist on driving.
 
The fact remains that drunk driving is a serious problem in South Africa. According to the Medical Research Council (MRC) 53% of road users who die on South African roads had an alcohol level which was over the legal limit.
 
It is crucial that people understand the implications of drinking and driving. While it still remains a too commonly accepted practice, driving under the influence is illegal and insurance companies have the right to refuse paying out any claim if the driver is found guilty of drunk driving. The Road Accident Fund can also refuse to pay out claims resulting from a drunken driving accident.
 
Furthermore, insurance companies may also decide that a driver who has been found guilty of drunk driving is too high a risk for them to carry and refuse to continue their motor insurance cover. Should an insurance company be lenient with a drunk driver and decide to pay out the claim, the drivers’ monthly insurance premium will most likely increase steeply.
 
However, if the drunk driver’s license is suspended, they will not be able to obtain any car insurance.
 

Will reducing the speed limit result in fewer accidents?

One area which demonstrated a very similar response across gender was whether they think a reduction in speed limits could contribute to a decrease in motor vehicle accidents. 78% of males and 76% of females were adamant that lowering the speed limit was not a sound solution.
 
While there have been many studies conducted around the effects of lowering of speed limits to reduce accidents, there is no unanimous stance. A study conducted by the Department of Transport in Britain found that reducing the speed limit did not necessarily reduce the number of accidents with the analysis finding that the average number of people killed or seriously injured each year rose from 18.7 to 19.9 since the introduction of slower 20mph traffic zones in 2007.
 
Some argue that speed kills and a lower speed limit may result in less serious accidents, while the other argument is that lower speed limits frustrate drivers, resulting in greater non-compliance and overtaking. 
 
While this poll provides some interesting insight into the minds of South African drivers, practising safe driving behaviour and obeying the rules of the road are the most effective ways for motorists to avoid being involved in an accident.
 
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Driverless car could have far-reaching consequences for insurance industry

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Google’s launch of a driverless vehicle has so far proven a success, with the vehicles having clocked up 200 000 kilometres in the US. While it may be some time before the technology reaches South Africa; if it does become commercialised it is likely to have far-reaching consequences for the insurance industry.
 
According to Warwick Scott-Rodger, Marketing Manager at MUA Insurance Acceptances, experts believe that due to the system’s accuracy, driverless vehicles could help reduce the number of fatalities that occur on the roads daily.“The extent of motor vehicle accidents remains a serious problem in South Africa and is most often the result of human error.
 
Content: 
Google’s launch of a driverless vehicle has so far proven a success, with the vehicles having clocked up 200 000 kilometres in the US. While it may be some time before the technology reaches South Africa; if it does become commercialised it is likely to have far-reaching consequences for the insurance industry.
 
According to Warwick Scott-Rodger, Marketing Manager at MUA Insurance Acceptances, experts believe that due to the system’s accuracy, driverless vehicles could help reduce the number of fatalities that occur on the roads daily.“The extent of motor vehicle accidents remains a serious problem in South Africa and is most often the result of human error.
 
Consequently, a driverless system could help to eradicate careless and negligent driving behaviour, thereby reducing the number of accidents. If this is the case, and fewer accidents occur, then the cars could also be built lighter, allowing for less fuel consumption.”
 
Scott-Rodger says if the risks posed by driverless vehicles do prove to be less than those posed by traditional vehicles, the insurance premium charged should also reduce. “In theory, this would make the industry even more competitive, forcing insurance companies to include additional value added services to make their respective offerings more attractive.
 
However, while the traditional risks posed by driver vehicles may be substantially mitigated, the reality is that it will take a long time for cars to be introduced with the new driverless system and to be able to drive the streets with absolute autonomy. Compatibility of all vehicles to enable constant cross communication with each other is the crux here as otherwise the sizeable benefits offered by such a system would soon to be obsolete”
 
“As a result, a major concern for any insurance company that opts to provide a reduced premium in response to the driverless system being implemented is that a sluggish take up of this technology would mean that the risks posed by other drivers on the roads would remain as rife as before.”
 
Scott-Rodger says even with a high take-up of driverless vehicles, the introduction of such technology would mean insurance contracts would certainly have to be revisited. “With an insurance policy being a contract between the insurer and the insured, certain terms and conditions may need to be tweaked in order to ensure that comprehensive cover is not compromised.”
 
“Exclusions such as driving under the influence of alcohol may no longer need to be applied. However, one of the most contentious legal issues may be that of third party claims. The fact that you are no longer driving the car, but rather the car is driving itself; can someone still be sued in his or her personal capacity? Would the owner or driver of the vehicle now assume the negligent position of the vehicle? The qualifying criteria for negligence to exist may now have to read; would the reasonable person (vehicle) have foreseen the consequence of his/her (its) actions, would the reasonable vehicle have taken the necessary steps to safeguard against this consequence and lastly did this vehicle take the necessary steps to safeguard against such a consequence?”
 
Scott-Rodger says the introduction of this new mode of transport would also require transport laws to be revised. “This will include legislation regarding speaking on the cell phone whilst driving, licensing of vehicles and drivers, as well as the possible impact on claims submitted against the Road Accident Fund.”
 
“The principle behind driverless technology is very positive and so far the technology appears to be proving a success. However, the phasing in of this type of technology will take a long time, especially in emerging markets where older cars remain on the roads for far longer,” concludes Scott-Rodger.
 
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New Marketing Manager joins MUA

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Warwick Scott-Rodger has been appointed the new Marketing Manager for specialist high net worth underwriter, MUA Insurance Acceptances, as of 1 May 2012.
Qualified as an Admitted Attorney, Scott-Rodger has extensive industry experience with previous roles including Commercial Broker for FNB Insurance Brokers, where he was also responsible for the short term insurance collaboration with FNB Commercial Banking in the Western Cape, as well as managed his own property business.
 
Content: 
Warwick Scott-Rodger has been appointed the new Marketing Manager for specialist high net worth underwriter, MUA Insurance Acceptances, as of 1 May 2012.
 
Qualified as an Admitted Attorney, Scott-Rodger has extensive industry experience with previous roles including Commercial Broker for FNB Insurance Brokers, where he was also responsible for the short term insurance collaboration with FNB Commercial Banking in the Western Cape, as well as managed his own property business.
 
Christelle Fourie, Managing Director of MUA, says the company always ensures any new candidate who is selected is the best-suited for the job, the team and the company as a whole.“Scott-Rodger is a perfect fit for all three of these critical qualifying criteria, with his strong broker experience and marketing skills.He is also very ambitious and energetic and brings a wealth of more than just being a marketer to the company.”
 
His extensive experience in new product developments and enhancements will also prove to be a great asset to MUA, says Fourie.
 
Scott-Rodger’s responsibilities will include the management, development and execution of marketing strategies to further grow MUA’s presence in the Western & Eastern Cape Region.
 
“I am looking forward to the intricacies of an interesting market and working alongside high-calibre colleagues within an incredibly dynamic environment,” says Scott-Rodger.
 
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