Home > Claims > Motor Claim
Motor Claims Procedure
To enable us to settle your claim quickly and efficiently, please notify us of your particular claims as soon as reasonably possible. All written claim form must be submitted within 30 days of the date of the event. The completed and signed claim form must be sent to your broker who will ensure that we get it in good time.
Claims arising from theft or other criminal act or any accident must be immediately reported to the SAPS.
Here are a few basic guidelines to help you with your claim:
- In the event of a claim of less than R 5 000, one replacement or repair quotation must be provided.
- The claim form must be accompanied by a copy of the driver's license card and identity document of the driver, as well as any additional documentation as may be required by the claims department.
- Where the claim amount exceeds R 5 000 or where the claims manager deems such appointment necessary, MUA will appoint an external loss adjuster from our panel of loss adjusters.
- The policyholder may, in the event of an emergency, give authority for repairs not exceeding R 3 000.
Do You Like Us?
A new way to follow designer cover is brought to you by the people who design easy insurance solutions for the individual, in a language you speak every day. Become our friend on Facebook or follow us today on Twitter.Latest News
- Taking care of your home and motor vehicle keys
- B & B Cover
- A reminder to your clients regarding the “Removal of their Contents” from their homes
- Be aware of insurance stipulations for storing items in safes
- Microdot law may result in reduced motor insurance premiums
- Interview with Christelle Fourie and Sunday Times journalist Tina Weavind
