Frequently Asked Questions - About us

What does MUA do exactly?
To be answered still!
Does MUA have branches situated all over South Africa?
We have 3 branches namely Cape Town, Johannesburg and Durban.
Where is MUA's head office situated?
MUA's head office is situated in Century City, Cape Town.
What is an underwriting agency?
An underwriting manager is an agent who presents an insurance company, who communicates and deals with the policy holders. An underwriting manager acts as the contact point for the submission of your claims, or for any changes to policy details, confirmation of policy or claim information and any other related matters.
Who is our insurer?
Compass is MUA's insurer, the Compass Insurance business model is unique in the short-term insurance industry. Compass only deals with Underwriting Managers. These business partners focus on providing innovative products and a specialised policy administration service to short-term insurance brokers. They do not market their own products, nor do they seek business directly from consumers.
What does the acronym MUA stand for?
Motor Underwriting Acceptances