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Executive Motor

Extended car hire options to benefit your clients

Submitted by Michaela on Mon, 2012-03-05 11:02
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We have recently added an additional option to car hire. Please see below for the different offerings and inform your clients that this new option is available should they wish to choose a 45 day car hire option instead of the standard 30 day car hire option.
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45 Day Car hire - Standard
This cover is limited to a Group C vehicle as available through the insurer for a maximum of 45 days.  A fee of R60.00 p.m is payable for this benefit and is included in your premium.
 
45 Day Car hire – Model Upgrade
This cover is limited to a Group H vehicle as available through the insurer for a maximum of 45 days. A fee of R120.00 p.m is payable for this benefit and is included in your premium.
 
45 Day Car hire - Upgrade to automatic vehicle
This cover is limited to a Group D vehicle as available through the insurer for a maximum of 45 days. A fee of R80.00 p.m is payable for this benefit and is included in your premium.
 
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  • 57 reads

Remote control locking scam update

Submitted by Michaela on Mon, 2012-03-05 10:57
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Many of you have heard about the recent scam whereby some third party remote controls are used to interfere with a vehicle’s remote control locking system resulting in theft from motor vehicles with no sign of visible or forcible entry.
 
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Many of you have heard about the recent scam whereby some third party remote controls are used to interfere with a vehicle’s remote control locking system resulting in theft from motor vehicles with no sign of visible or forcible entry.
 
It is believed that these remotes are set to the same frequency as some manufacturer’s remotes, which then jam the vehicle’s remote control frequencies, preventing the electronic central locking system from operating successfully.
 
Some clients have been submitting insurance claims believing that this is what has happened when they return to their vehicle to find contents stolen without any sign of a break-in.
 
As we all know, theft of unspecified all risks items, with no sign of forcible entry is often repudiated by insurers, however, we have made a plan for our valued clients.
 
For all victims of the scam we are offering a maximum claim of R5000.00 with an excess of R1 000.00 for unspecified items. Specified items will be covered up to the sum insured, even if stolen from unoccupied vehicle without signs of forcible and violent entry.  Please be sure to stick to these limits and advise your clients accordingly on appropriate safety measures – such as ensuring their vehicles are locked before walking away from them – to avoid falling victim to the scam.
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  • 210 reads

Do foreigners need to obtain an endorsement to drive on South African roads? Does this include the SADEC regions?

Submitted by Michaela on Fri, 2011-12-09 12:59
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Answer:
 
As per Section 23 and Regulation 110 of the National Road Traffic Act, a license authorising the driving of a motor vehicle issued in any county as well as an international driving permit shall suffice, provided the following is adhered to:
  1. The license must be for the class of motor vehicle the driver is driving.
  2. The license must be issued in an official language of South Africa (or have a translation of that license and a validity certificate attached)
  3. The license must indicate the type(s) of vehicle for which the license is valid.
  4. The license must contain or have attached to it a photograph and signature of the holder/driver.
If the driver’s license meets the above mentioned requirements, he/she does not have to have it endorsed. Please note this only applies to foreigners visiting or temporarily living in RSA.
 
If the driver becomes a resident of South Africa, he/she will need to have their license converted to a valid South African Card Type driver’s license at a driving license testing centre within 5 years of receiving their permanent residence permit/status.
 

When the holder of a license or the holder of an international driving permit return to the Republic to resume permanent residence, such license or permit shall no longer be deemed to be a valid license after one year from the date of return.

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Do foreigners need to obtain an endorsement to drive on South African roads? Does this include the SADEC regions?

Submitted by byrnie on Fri, 2011-12-09 06:24
As per Section 23 and Regulation 110 of the National Road Traffic Act, a license authorising the driving of a motor vehicle issued in any county as well as an international driving permit shall suffice, provided the following is adhered to:
  1. The license must be for the class of motor vehicle the driver is driving.
  2. The license must be issued in an official language of South Africa (or have a translation of that license and a validity certificate attached)
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Important Information about 24 Hour Emergency Assist

Submitted by byrnie on Wed, 2011-09-21 09:22
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Road and Home assist:

When your client needs assistance, it’s reassuring to remember that we offer a range of emergency services. This is part of our offering that enhances your relationship with them.
 
It’s a good idea to advise your client that the first number to remember, and save as a contact on their mobile phones, is our 24 hour emergency number: 0861 000 MUA (682). This is the number to call in case of an accident or emergency. Remember, we cover the tow costs in the event of a motor accident. Please guide them on the arrangements for flat tyres, breakdowns, etc, as per their policy.
 
For an additional R30 per month, your client can benefit from an uninterrupted emergency roadside and home assist service. Please consult them on this option and add it to their policy if it suits their preference.

Motor roadside assist:

In the event of a roadside emergency your clients have access to the following when they add roadside assist to their policy (each is limited up to R500 per incident):
  • Flat battery jump start (battery replacement for your cost)
  • Flat tyre (assistance with the changing of a tyre)
  • Keys locked in vehicle (unlocking vehicle only)
  • Fuel assistance (limited to five litres per incident)
  • Minor roadside running repairs (electrical, coil, immobilizer etc)
  • Transmission of urgent messages (MUA will at their request relay urgent messages to their colleagues or friends)
  • Tow in service to the nearest approved dealership (if under warranty) repair centre or panel beater in the event of:
  • Mechanical breakdown – covered up to R500 per incident
  • Electrical breakdown – covered up to R500 per incident
  • We will provide overnight accommodation for the driver and four passengers – covered up to R500 per incident or a 24 hour Group B car rental covered up to R500 (subject to availability and the driver being in possession of a valid credit card and drivers license)
  • In the event of a member’s vehicle being left for repairs, we will pay up to R500 for 24 hour, Group B car rental or a flight ticket to collect the vehicle after repairs. Alternatively, should the vehicle have been towed to a dealership closer to the members place of residence, we will supplement Emergency Home Assist.

Fixtures, Fittings and Services

In the event of a home emergency as a result of breakage of fixtures and fittings, we will arrange for an appropriate repairer to address the problem at the insured’s place of residence. We will cover the call-out fee and one hour labour, thereafter normal rates apply. Services for this include, amongst others:

  • Electrician
  • Plumber
  • Locksmith
  • Glazier etc

A home emergency is defined as an event that is potentially life threatening or could possibly cause structural damage to a property.

Emergency Services Notification and Call-Out

We will, on request, relay notification of emergencies to the police, fire brigade, ambulance, security or any other emergency service provider.

Security Assist:

In the event of a burglary, we will place an armed security guard at the place of residence where the burglary occurred for 24 hours. Please note that the burglary must have been reported to the police, as a case number will be requested. This benefit carries an overall limit of R500 per policy per annum.
 

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  • 212 reads

Care Not Always As Safe As Houses

Submitted by Christelle on Tue, 2011-09-20 05:24
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Why leaving belongings in a car overnight can leave your clients exposed.

For many clients, their motor vehicles are an extension of their homes – a place where they feel safe and comfortable. As a result, it is a common mistake made by many to simply leave certain belongings in the car overnight believing that they will be safe until the morning.
 
According to a recent survey conducted by Allianz Insurance, drivers in the UK leave up to £3-billion worth of belongings in their cars overnight. Even more worrying, over half of these drivers do not lock their car while they are sleeping. In South Africa, we tend to be far more cautious on the issue of theft and safety, as a result of our high crime rate. However, the reality is that many clients do still leave belongings overnight in their vehicles, and sometimes on full display to potential burglars.
 
At MUA, we receive a number of claims for items that have been stolen from our client’s motor vehicles. In fact, these claims have increased markedly following the recent criminal ‘trend’ of thieves interfering with the remote control locking of vehicles, an issue I raised in a recent RISKSA column. Motorists press their remotes believing they have locked their vehicle. However, interference – deliberate or otherwise – by third party remotes being pressed at the same time reportedly interferes with the locking process leaving the vehicle open and exposed to petty criminals.
 
The problem for the insurance industry in these cases is that signs of forced entry are usually required by the insurer in order to show that the vehicle was broken into. If there is no sign of forced entry then the insurer must work on the assumption that the client simply failed to lock the car. In doing so, any claim would be rejected as the client failed to act with due care and diligence.
 
The advice may not be new but it is certainly worth repeating. Clients must ensure that when they leave their vehicle it is securely locked. If this involves going back to the vehicle to double check, then advise them to do so as failure to do this may leave them at risk of having a claim repudiated.
 
Often, the types of claims that would arise from belongings being left in a vehicle are small items such as sunglasses, GPS navigation systems, iPods, laptops and bags with personal possessions. However, while these items may be small they can often prove very expensive to replace.
 
It is also advisable to remind clients that unless belongings that have been left behind in a vehicle were hidden from view, it is highly likely that such a claim may be repudiated. In South Africa especially, terms and conditions stipulated by most insurers insist that belongings not be left on display.
It is also important that clients are made aware of the fact that this general restriction often applies regardless of whether the client has unspecified all risks cover in place, as such a theft would be seen as negligence on the part of the client.
 
In order to ensure that a claim will be covered most insurers will insist clients keep items left in an unoccupied car within a locked compartment such as a cubby-hole or boot. If the vehicle does not have a boot in which bigger items may be stored away, then it is possible that an additional excess will also apply.
 
The best advice, however, is to ensure that any expensive and/or sentimental belongings are not kept in a vehicle at all. The next time you do speak to your client, it may be an idea to ask them to consider what items they regularly leave in their vehicles overnight and explain to them the risks of doing so.
 
Please visit the MUA poll on the RISKSA website to complete the anonymous questionnaire about whether you or your clients have ever left expensive belongings in a car overnight. The exciting results will be revealed in a few weeks via the media and newsletter. To complete the poll visit www.risksa.com
For many clients, their motor vehicles are an extension of their homes – a place where they feel safe and comfortable. As a result, it is a common mistake made by many to simply leave certain belongings in the car overnight believing that they will be safe until the morning.
 
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What new car hire policies are available?

Submitted by Guest on Mon, 2011-04-11 21:14
There are three options available – basic, automatic and upgraded automatic
 
Option One (Basic Cover)
 
R40.00 per month: All policies include this basic cover unless otherwise stated. The type of vehicle the client receives is a group “C” vehicle which is a manual car with air conditioning, ABS and power steering.
 
Option Two (Automatic)
 
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Gender Ruling Unlikely To Affect SA Motorists

Submitted by Christelle on Thu, 2011-03-31 00:00
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The recent court ruling at the court of justice of the European Union (CJEU) that will ban insurance companies from offering cheaper car insurance to women on the basis of their gender from December 2012 is unlikely to have any implications on the South African consumer in the near future.
 
We support the position stated by the South African Insurance Association (SAIA), which has said South Africa is unlikely to see any impact from the decision as the country’s current legal framework has been drafted to allow for any differentiation that is ultimately beneficial for consumers.
 
Last week, insurance executives in the UK said the ruling could result in female drivers paying as much as 50% more in the cost of insuring their cars, particularly newly qualified drivers.
 
The ruling is ultimately a bad result for the European consumer as it is only likely to impact on young female drivers. Newly qualified drivers tend to pay the most of any demographic as statistically they are more likely to have an accident due to their lack of experience. However, both local and international statistics show that young men have more frequent and more serious accidents than women, hence the reason for the massive discount for their female peers.
 
Many of the European insurers affected by this ruling, have said it is highly unlikely that this ruling will lead to a reduction in insurance costs for men. The premiums men pay accurately reflect the risk they pose, so all that will happen is that women will lose out by paying more and men will gain nothing as they will continue to pay the same.
 
Insurance companies use a range of factors when determining the risk profile of a client in order to accurately assess the level of premium they should be paying. This includes not only gender but also their age, their claims history and many other factors. The ratings that are applied to clients are based on actuarial science and are determined on the basis of accurate information collated over a period of time.
 
Taking the European ruling to the logical conclusion would suggest that insurance companies could also not discriminate against younger drivers by charging them more to insure their vehicle, despite the fact that young drivers are statistically also at greater risk of being involved in an accident.
 
While the ruling of the European Union is certainly not binding on South Africa’s insurance industry, it is becoming increasingly apparent that foreign judgments carry persuasive authority, which influences the decisions of our courts and law-makers, so one cannot rule out an impact in the future.
 
For any similar development to take place in South Africa, the Constitutional Court would have to undertake a comprehensive and thorough review, meaning any such change would still be many years away.
 
 
 
 
 
 
 
 
 
 
 
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Gender ruling unlikely to affect SA motorists

Submitted by Michaela on Mon, 2011-03-07 15:02
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The recent court ruling at the court of justice of the European Union is unlikely to have any implications on the South African consumer in the near future.
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The recent court ruling at the court of justice of the European Union (CJEU) that will ban insurance companies from offering cheaper car insurance to women on the basis of their gender from December 2012 is unlikely to have any implications on the South African consumer in the near future.
 
That is the view of Christelle Fourie, Managing Director of MUA Insurance Acceptances, who says she supports the position stated by the South African Insurance Association (SAIA), which has said South Africa is unlikely to see any impact from the decision as the country’s current legal framework has been drafted to allow for any differentiation that is ultimately beneficial for consumers.
 
Last week, insurance executives in the UK said the ruling could result in female drivers paying as much as 50% more in the cost of insuring their cars, particularly newly qualified drivers.
 
Fourie says the ruling is ultimately a bad result for the European consumer as it is only likely to impact on young female drivers. “Newly qualified drivers tend to pay the most of any demographic as statistically they are more likely to have an accident due to their lack of experience. However, both local and international statistics show that young men have more frequent and more serious accidents than women, hence the reason for the massive discount for their female peers.”
 
“Many of the European insurers affected by this ruling, have said it is highly unlikely that this ruling will lead to a reduction in insurance costs for men. The premiums men pay accurately reflect the risk they pose, so all that will happen is that women will lose out by paying more and men will gain nothing as they will continue to pay the same.
 
She says insurance companies use a range of factors when determining the risk profile of a client in order to accurately assess the level of premium they should be paying. “This includes not only gender but also their age, their claims history and many other factors. The ratings that are applied to clients are based on actuarial science and are determined on the basis of accurate information collated over a period of time.”
 
Fourie says taking the European ruling to the logical conclusion would suggest that insurance companies could also not discriminate against younger drivers by charging them more to insure their vehicle, despite the fact that young drivers are statistically also at greater risk of being involved in an accident.
 
“While the ruling of the European Union is certainly not binding on South Africa’s insurance industry, it is becoming increasingly apparent that foreign judgments carry persuasive authority, which influences the decisions of our courts and law-makers, so one cannot rule out an impact in the future.”
 
However, Fourie says that for any similar development to take place in South Africa, the Constitutional Court would have to undertake a comprehensive and thorough review, meaning any such change would still be many years away.
 
-Ends-
 
About MUA
MUA is a leading underwriter of personal lines insurance for the Executive motor, classic car and home market with policies catering for the specific insurance needs of high valued vehicles and high net worth individuals. MUA is a wholly owned subsidiary of Hannover Re through the shareholding ownership of Lireas Holdings (Pty) Limited and the risk is carried by Compass Insurance Company Limited.  For more information please visit: www.mua.co.za.
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  • 452 reads

Tamen Os Te Imputo Accumsan Nostrud Acsi Melior

Submitted by Guest on Thu, 2011-03-03 09:23
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Cui nulla appellatio. Abico ullamcorper gilvus humo patria velit velit mauris. Fere facilisis paratus. Hos laoreet eu ad iriure macto. Illum tego refoveo. Magna abbas interdico aliquam humo si typicus. Decet quis decet elit autem pertineo utinam saluto vero. Cui erat laoreet premo. Esse aptent oppeto loquor pneum. Eligo damnum importunus gilvus esca cui sino veniam. Uxor jugis feugiat populus singularis odio at pagus mauris. Virtus importunus zelus proprius plaga pagus commoveo premo lobortis quidne. Paratus torqueo nulla vel cogo torqueo meus nostrud nobis iustum. Probo conventio vulputate. Tum exerci loquor pneum inhibeo aliquam conventio. At amet abico pecus tamen ideo wisi iriure autem. Accumsan adipiscing valde dolus te duis tego. Refoveo occuro defui. Eum vulputate nisl sagaciter neo neque nutus. Acsi praemitto iusto abluo. Tation pala aptent vulpes virtus pagus. Vulpes macto jugis causa te quibus utrum. Paratus comis quadrum ille pecus gravis nibh. Modo lenis jus. Nisl commodo abico esse cui accumsan sino.
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