Products

Smallcrafts

Department: 
Smallcrafts
Content: 
Watercraft underwritten by RBS
 
We provide cover for watercraft:
 
If you sail on local waters in your private capacity in your yacht, sailing vessel, small craft, ski boat or jet ski for leisure, you will know that these craft that define your choice of lifestyle. Speak to us so that we suggest an underwriting policy by our partner, RBS that suits your need. We also have special policies for those who go beyond leisure and operate are charters of participate in racing. 
 
 
The cruising range:
  • Coastal waters of the Republic of South Africa (RSA)not exceeding 40 nautical miles from Inland waters of the RSA.
 

Leisure

Department: 
Leisure
Image: 
Image of a yacht
Short description: 
 
If you find yourself on the water over weekends (or are fortunate enough to do so every other day), make sure you speak us about the insurance of your watercraft.
Content: 
The luxurious lifestyle
 
If you find yourself on the water over weekends (or are fortunate enough to do so every other day), make sure you speak us about the insurance of your watercraft. It may define the luxury life you live, but keeping it safe and secured is part of insuring the individual at MUA.

Personal Liability

Department: 
Personal liability
Content: 
Personal Liability
This is the part of your insurance policy with us that takes care of claims that relate to matters that happen around you as a person. Its not fun to think of it, but you have to plan for a claim that is the result of a death, bodily injury or illness of any person.
 
It also covers claims that are as a result of loss of or damage to the tangible property of any person which occurs during the period of your insurance - and for which you become legally liable to pay for loss, damages, and costs and expenses.
 
MUA Clients are covered for R1 million.
 
Liability Plus
For a top-up service, we partner with Chartis South Africa Limited and undertake to cover you for a range of additional events. MUA will be your  contact with Chartis for all administration on this, including submission, settlement and negotiation of your claims. We will also ensure confirmation of policy or claim information.
 
In short, this cover is a top-up option. It opens an extra R24 million cover to you.
 
 

Emergency Assist - Summary of benefits

Department: 
Summary of benefits
Content: 
These are just some of the extensive benefits that could be included in your personally designed cover:
  • Emergency Roadside Assistance for flat tyres and batteries
  • Towing costs
  • Hotel accommodation
  • An auto concierge service in respect of motoring needs
  • The Home Assistance service offers services such as emergency locksmith repairs, electrical repairs, plumbing services and great discounts on magazines, newspaper subscriptions, DVD’s and CD’s.

Emergency Assist

Department: 
Emergency Assist numbers
Content: 
For MUA's assistance in an emergency, call us on 0861 000 682
 
This service is offered to MUA clients every minute of every day. To replace a window, tow a car or if you need a list of providers for your favourite brand, we can help.
 
For correspondence on your specific insurance needs, we encourage you to ask your broker for advice as they know you best and ask us for the advice where they can. 
 
And there are many other ways to stay in touch with us. Click on the Contact Us section here to see how. 
 
 

Motor - Summary of benefits

Department: 
Summary of benefits
Content: 
  • Innovative excess structures
  • Excess waiver - Individuals over 55, even if employed full-time, enjoy the reward of an automatic basic policy excess waiver for both motor & home.
  • No excess is payable by the client for accident, collision, theft or hijack claims where the vehicle is less than one year old and is driven by and in the control of the main driver.
  • No excess where the claim arises from a theft of hijacking (even if unsuccessful) and where the vehicle is fitted with an approved, functioning tracking device (provided that all subscriptions to the tracking device service-provider are up to date and operative).
  • Flexible cover options and enhanced features.
  • Cover the difference in excess for a hired vehicle is available
  • Tracking device installation costs covered up to R2 000 where the vehicle insured is a total loss.
  • Where the vehicle we insure is a 4 x 4, the client will automatically qualify for this extension where we offer higher extensions regarding emergency repairs and winching equipment.
  • Our policy is extended to include vehicle transfer cover up to R 750 000 or the highest valued vehicle insured on your policy. This means we will cover your new vehicle for the first 72 hours after you have taken possession.
  •  Windscreen cover is up to the vehicle sum insured
  • We have also extended our policy to include insurance for classic motorcycles with all the benefits of our classic car cover.
  • Motor total loss and theft claims are settled at retail value, where the vehicle is less than one year old the formula for settlement is replacement cost, subject to the sum insured.
  •  No claims discount available at inception of cover if you are claim-free for three years or more

  • Car hire - option to upgrade the hired vehicle to an automatic vehicle or another car group.
  • An option to add residual value or top - up cover up to a maximum of 10% of maximum Sum Insured.

  • SASRIA cover is automatically included.

  • Emergency home & road assistance help lines available 24 hours.
  • Flexible pricing and policies written in plain language.
  • Receive a premium discount for insuring buildings, contents and motor together.
  • Personal liability insurance of R25 million included in our underlying cover, which is extended to include cover against identity theft.
  • Cover for rewards is given up to R50 000

In addition, we are able to offer individual insurance cover for executive, exotic and classic motor, emergency roadside and home assist and watercraft – please refer to the above tabs for more detailed information on these covers. 

Executive Home Insurance

Department: 
Executive Home Insurance
Image: 
Image of a luxury home
Short description: 
Innovative and creative - an intelligent insurance solution for individuals with above-average property insurance requirements.
 
Content: 
Innovative and creative - an intelligent insurance solution for individuals with above-average property insurance requirements.
 

Mass-market personal lines insurance policies do not cater for the specific needs of high net worth individuals, falling short of the standard required in this select market segment. MUA places a great deal of emphasis on correctly underwriting the individual applying for cover. The Executive Home cover follows the winning strategy of service excellence that MUA has successfully implemented in the past.

MUA's Home insurance policy focuses exclusively on the personal insurance needs of high net worth individuals and is specifically designed for people who need more than standard mass-market insurance.

Home - Summary of benefits

Department: 
Summary of Benefits
Content: 
 
Some of the high net-worth tailored elements of our policies include:
  • Innovative excess structures
 
 
  • Excess waiver - Individuals over 55, even if employed full-time, enjoy the reward of an automatic basic policy excess waiver for both motor & home. 
 
  • Flexible cover options and enhanced features 
 
  • Minimum entry level sum insured - buildings, contents and all risks combined R 3 million or a contents minimum of R 750 000. 
 
  • Full coverage of accidental damage to both buildings and their contents. 
 
  • Comprehensive subsidence and landslip cover at no additional premium
 
  • Home appraisal service - this is a voluntary service arranged by MUA. Once the valuation is accepted by the insured, MUA removes the average clause. 
 
  • International personal luggage cover from airport to airport is included in the contents cover
 
  • No item limit under Unspecified All Risks Section
 
  • Our all risk cover is now extended to include normal household goods – covered anywhere in the world.
 
  • Cover is available for contents not contained at insured address.
 
  • Cover for emergency professional extermination of pest such as mice, rats and bees.
 
  • Emergency home & road assistance help lines available 24 hours.
 
 
  •  Claims discount available at inception of cover if you are claim-free for three years or more. 
 
  • Receive a premium discount for insuring buildings, contents and motor together
 
  • Personal liability insurance of R25 million included in our underlying cover, which is extended to include cover against identity theft. In addition, we are able to offer individual insurance cover for executive, exotic and classic motor, watercraft and emergency roadside and home assist – please refer to the above tabs for more detailed information on these covers.

 

  • Flexible pricing and policies written in plain language. 
 

Emergency Assist

Department: 
Emergency assist
Short description: 
Find out more about the benefits of our Emergency Assist product.
Content: 
We are with you every minute of the day
 

To be insured by MUA means your house and car emergencies are solved with only a phone call. Every minute, every day MUA clients have access to a 24-hour Emergency Assist service.

Should you find yourself in a situation where you require assistance the number to dial in the case of an emergency is 0861 000 MUA (682)

We deal with the best service providers of luxury brands every day. If you are in an emergency, an MUA endorsed provider will ensure you are taken care of. Policies can be designed in a way to ensure you that there are no call-out fees when you need assistance from one of our providers.  

Classic Motor summary of benefits

Department: 
Summary of Benefits
Short description: 
Read about the summary of benefits offered under the Classic Motor Insurance Policy.
Content: 
 
 
The policy provides the following benefits:
 
  • Options to insure vehicles on an agreed value basis.
 
  • Territorial limits extended to Lesotho and Swaziland provided that the vehicle is not outside of South Africa for more than 30 days, consecutive per annual period.
 
  • “Cherished remains Clause”: The policyholder has first option to purchase the salvage in the event of a total loss at 25% of agreed value (or 5% if a vehicle was burned out by fire) provided that the insured vehicle is not underinsured.
 
  • Parts temporarily detached for the purposes of service or repair are insured up to 25% of the agreed value of the vehicle.
 
  • Malicious damage covered, including soft tops and convertible vehicles.
 
  • Windscreen cover: up to sum insured.
 
  • The cost of airfreight/importing replacement parts is automatically covered up to a limit of  R 5000.
 
  • Fire extinguishing costs are now covered.
 
  • SASRIA cover is automatically included.
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