Claims
Motor Claim documents and forms
Submitted by byrnie on Wed, 2011-04-13 22:44Department:
Forms and Documents
Content:
When preparing your claim, your broker will require some detail from you.
The form below will ensure this process is smooth and efficient - and will assist us in processing your claim quickly. For your convenience, you can complete the relevant forms and send them to your broker who will oversee the process on your behalf.
Upload documents:
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- 552 reads
Motor Claims Procedure
Submitted by byrnie on Tue, 2011-04-12 14:25Department:
Motor Claim
Short description:
What to do in the event of a motor claim.
Content:
To enable us to settle your claim quickly and efficiently, please notify us of your particular claims as soon as reasonably possible. All written claim form must be submitted within 30 days of the date of the event. The completed and signed claim form must be sent to your broker who will ensure that we get it in good time.
Claims arising from theft or other criminal act or any accident must be immediately reported to the SAPS.
Here are a few basic guidelines to help you with your claim:
- In the event of a claim of less than R 5 000, one replacement or repair quotation must be provided.
- The claim form must be accompanied by a copy of the driver's license card and identity document of the driver, as well as any additional documentation as may be required by the claims department.
- Where the claim amount exceeds R 5 000 or where the claims manager deems such appointment necessary, MUA will appoint an external loss adjuster from our panel of loss adjusters.
- The policyholder may, in the event of an emergency, give authority for repairs not exceeding R 3 000.
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- 1122 reads
Home Claim Forms and Documents
Submitted by byrnie on Tue, 2011-04-12 14:07Department:
Forms and Documents
Content:
When preparing your claim, your broker will require some detail from you.
The form below will ensure this process is smooth and efficient - and will assist us in processing your claim quickly. For your convenience, you can complete this form and send it to your broker who will oversee the process on your behalf.
Upload documents:
»
- 537 reads
Home Claims Procedure
Submitted by byrnie on Tue, 2011-04-12 13:07Department:
Home Claim
Short description:
Find out what to do in the event of a home policy claim.
Content:
To ensure your claim is processed quickly and efficiently, please ensure that you notify us of your particular claims as soon as reasonably possible. All written claim forms must be submitted within 30 days of the date of the event. The completed and signed claim form must be sent to your nearest MUA branch or your broker.
Claims arising from theft or other criminal act or where persons are injured must be immediately reported to the SAPS.
Here are few easy guidelines to help you with your claim:
- In the event of a claim of less than R 20 000, two replacement or repair quotations must be provided. If you have already replaced the damaged or lost goods, the replacement invoice must be provided.
- In the event of a burglary claim, the alarm activation report must be provided. You can ask your alarm service provider for this report.
- The claim form must be accompanied by any additional documentation substantiating the claim.
- Where the claim amount exceeds R 20 000, MUA will appoint an external loss adjuster from our panel of loss adjusters.
- Where possible, your claim will be settled within 72 hours of receipt of the required documentation.
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- 1105 reads
Claims
Submitted by Guest on Wed, 2011-03-02 15:28Department:
Claims
Image:
Short description:
We have a 'single trauma' approach to settling claims. Find out how to claim.
Content:
We have a 'single trauma' approach to settling claims.
To you, this means that the loss or damage giving rise to a claim, should be the first and only trauma you will suffer. There will be no further trauma to you as a result of the the way your claim is handled and administered.
We endorse the professional handling of any claim with fairness, honesty, good faith, integrity, without delay or discrimination and in a transparent manner.
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- 1302 reads
