MEDIA RELEASE

MUA’s Growth mindset opens up FREE CPD learning for all brokers in South Africa.

“We have spent the past 18 months conducting research with our brokers to understand their challenges and threats as an opportunity for us to explore solutions that not only address their concerns, but strengthen the sustainability of their business as well as our partnership in a challenging economic climate. They have identified specific skills to be developed as well as highlighted the need for industry insights that can support their client acquisition and retention strategies. We have come to appreciate that while skills development can be an expensive investment, ignorance is more costly. The pandemic has revealed that we cannot keep doing the same thing and expecting a different or even better outcome.” Dawie Loots, CEO of MUA.

MUA was started by an entrepreneur over thirty years ago and it this entrepreneurial spirit that has enabled the business to evolve and adapt to constant change and uncertainty with innovation and an acute awareness of the importance of building regenerative relationships. “In as much as we extract from our partners, we are conscious to give back as much if not more which is why we embarked on a strategic partnership with AC Develop, one of the insurance industry’s leading service providers and content developers in continuous professional development learning solutions.” says Loots.

MUA is an organisation always learning from others, with a growth mindset constantly on the lookout for the latest case studies of success and innovations that provides practical solutions to every day challenges including what Deloitte’s refers to in its insurance industry outlook report as the ‘synthesis challenge’. Their latest broker service offering, a webinar scheduled on Thursday 22 October 2020 will address insurance claims trends, the current risks clients are facing, and a closer look at the OSTI report. “In partnership with AC Develop and an international network of thinking partners, we are researching and developing a series of articles and programs to be periodically launched to support brokers in building a business that is sustainable, delivering a service that is experiential and present to the ongoing environmental risks equipping them with the skills needed to navigate not only the pandemic, but the fourth industrial revolution.” Michelle Ashen, MUA’s head of marketing who co-creates their CPD content with Charmaine Koch, founder of AC Develop.

MUA is focused on producing quality CPD content that is relevant and will have resonance with brokers to enable their strategic thinking in the areas of growth, risk management and client service. “Our aim is to ensure that every MUA broker enjoys a mutually rewarding relationship with us because their business is our business. We prioritize our relationship with our brokers in as much as they prioritize the relationship they have with their clients, this has always been what sets us apart from our competitors in the high net worth industry,” confirms Ashen.

Through their strategic partnership with AC Develop, all brokers across South Africa will now have FREE access to MUA’s continuous professional learning development content, a demonstration of their commitment and belief that a growth mindset and ongoing learning not only stretches the mind with new ideas, but opens up the possibility to new opportunities that one may have never seen.

To access the MUA CPD portal for free CPD content, follow the link https://www.acdevelop.co.za, which will be periodically updated. If you are not already registered with a profile on AC Develop’s system, you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. If you already have a profile, once you have entered your login details, select MUA in the dropdown list and the CPD Modules provided will appear on your dashboard. If you need any further registration support or assistance, please make use of the user guide or contact them on the support details provided on the dashboard in the CPD portal.

You are invited to attend MUA’s CPD approved webinar this week focused on claims trends, opportunistic crime, insured versus uninsured perils as well as exploring the insights revealed in the latest OSTI report. MUA continue to research and observe the dynamic environment that continues to impact our clients in different ways and designed this webinar to share with you valuable information that you can use to enhance your risk management and client service to existing and new clients that you engage with as part of your growth and retention strategies.

Join MUA on Thursday 22nd October 2020 at 10:00am to 11:00am. Please click on the link below to register for this event where you will receive 1 CPD point.

https://payg.rocketseed.net/public/landing-pages/Webinar-22-Oct-2020-RSVP-1sVsQD4Z99XDj5OF